PRIVACY POLICY

Bonnie Blu

Bonnie Blu Ltd is committed to preserving the privacy of all visitors to www.bonnieblu.co.uk. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us. We are committed to using this data in accordance with relevant data protection laws such as the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

By using the Bonnie Blu website (“website”) or contacting us by email or through this website, you consent to the collection, use and transfer of your personal information under the terms of this policy. If you do not accept the terms of this policy you must leave this website immediately and you may not use any of the services we provide.

Our Privacy Policy confirms how we will collect, use and share your data and we do this to allow us to perform and fulfil our contractual obligations with you and comply with our legal responsibilities as part of our legitimate business interest to provide quality Scottish products to you. This will be done with your consent and you can change this at any time by updating your account or profile.

OUR DATA COMPLIANCE

Bonnie Blu

We, Bonnie Blu Ltd, as per the EU General Data Protection Regulation (GDPR) 2018 and Privacy & Electronic Communications (EC Directive) Regulations (PECR) 2003/2011 certify, that to the best of our knowledge and understanding of the aforementioned legislation we have taken the necessary technological and organisational measures for the purpose of Data Compliance, including: data minimisation, de-identification (wherever possible), privacy by design, additional transparency, restricted access, opt-out options and other technical security measures where applicable.

As is our organisational responsibility as a data controller, we have also taken steps to ensure that all relevant data processors are equally GDPR compliance. 

Please find below, full details of our GDPR compliant Privacy Policy and how we will respectfully collect, treat and use your personal data, why we use it, with whom we share it, the rights to which you may be entitled and your choices about our use of your personal information.

HOW WE WILL USE YOUR DATA

Bonnie Blu

We will collect and use your personal information to allow you to register as a customer and buy our products. We use this information to process your order, take payment from you or give you a refund. The information gathered will help us to ensure that our customers are genuine and to prevent fraud.

CHANGES TO OUR PRIVACY POLICY

Bonnie Blu

We may change our Privacy Policy at any time without having to give you prior notification. Any changes to our Privacy Policy in the future will be posted to the website and/or, where we think it is appropriate, through e-mail notification.

YOUR LEGAL RIGHTS

Bonnie Blu

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include the right to:

  • request access to your personal data;
  • request changes or correction of your personal data;
  • request erasure of your personal data;
  • object to processing of your personal data;
  • request restriction of processing your personal data;
  • request transfer of your personal data; and
  • withdraw consent previously given by you

If you wish to exercise any of the rights set out above, please contact us by email on [email protected].

You can update your profile at any time on our website. You can also review our Cookie Policy which provides a guide to removing data saved in cookies.

LEGAL REQUIREMENTS

Bonnie Blu

We need to collect certain types of information for compliance with legal requirements relating to our obligations as a registered company and limited company.

Your personal information may also be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body or agency or in the defence of a legal claim. We will not delete personal information if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.

DISCLOSURE OF YOUR INFORMATION

Bonnie Blu

The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff, our contractors and agents who act for us, for the purposes set out in this Privacy Policy or for other purposes approved by you or as otherwise permitted by law. This may mean that your information is sent to computers out-with the UK.

By submitting your information to us, you agree that it may be transferred outside the European Economic Area. Countries outside the European Economic Area do not always have strong data protection laws. However, wherever practicable we will take steps to ensure that your information is used by third parties in accordance with this Privacy Policy.

We shall never sell or rent your personal information gathered through the website to third parties for their marketing purposes.

We also reserve the right to disclose any of the information you provide to us where required to do so by law, or to comply with a regulatory obligation, or to assist in any investigation into alleged illegal or criminal conduct.

SHARING YOUR DATA

Bonnie Blu

We aim to protect our customers against unsolicited mail and will not sell your name or details to any other companies without your permission. We will never pass on your details on to a third party for marketing purposes.

Agents, including credit card clearing agencies PayPal, Stripe and Starling Bank in the UK that we use to process the orders you place with us or who assist us in the service we provide to you will only be provided with the information they need to perform their specific functions. 

We use many delivery agents including but not limited to Royal Mail, DPD, InXpress, DHL, Hermes and Parcel Force to deliver our parcels. We will share your delivery information with them so you can receive your parcel.

We will share your information with our service providers such as our web developers and our data hosts but it will only be used insofar as it is pertinent to your purchase(s) from our website. 

We may need to share your information with our professional advisers including solicitors, bankers, accountants, auditors and insurers.

Outside research companies whom we may ask to contact you directly for your opinions on our products and services, in which case we provide them with only the information they need to perform their function.

Change of ownership: In the very unlikely event that our business assets are ever sold to or purchased by another company. (Our data records are part of our business).

SECURITY AND DATA RETENTION

Bonnie Blu

We exercise industry standard security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. You should be aware however that it is technically impossible to provide a totally secure system on the web and you are responsible for ensuring your own computer system is adequately protected from access by unauthorised persons.

THIRD PART INFORMATION COLLECTORS AND WEBSITES

Bonnie Blu

If you disclose your personal information to third parties including, but not limited to, third party websites with links on our website, our Privacy Policy shall not be enforceable against them. We take no responsibility and shall not be liable for third party use of your personal information in such circumstances. You should be aware that if you click on any link on the website provided by a third party, it is possible you may encounter cookies or other similar devices placed by those third parties. We do not control the use of cookies or other similar devices by third parties and are not responsible or liable for them. You should review the Privacy Policy of that third party website to check how they may use or disclose your information.

COOKIES

Bonnie Blu

Cookies are small amounts of information, usually in the form of a text file, which we may store on your computer or other access devices. We may access this file which acts as an easy way to identify you when you use the website. Our system may issue cookies to your computer or other access devices when you log on to the Bonnie Blu website. Cookies make it easier for you to log onto and use the Bonnie Blu website during your current visit and future visits. They also allow us to monitor website traffic and to personalise the content of the Bonnie Blu website for you. Some features are only available through the use of a cookie. Allowing the use of cookies may allow you to enter your password less frequently when you are using the website. You may set up your computer or other device to reject cookies (or certain types of cookies) by following the instructions provided with your browser/device. 

It is your right to choose if you give your consent to the use of cookies or not, but you should be aware that in some cases you may not be able to use or see all features of the Bonnie Blu website if you do not allow the use of cookies.